Frequently Asked Questions

Registering for the virtual Conference

How will the virtual Conference work?

We will be making all the content of the Justice Health Conference 2021 available online via our dedicated Conference Portal. Our Conference presentations will be a combination of live and on-demand sessions. This will include keynote presentations, concurrent sessions, Q&A sessions, virtual Exhibition, and the opportunity to connect with the Justice Health community. When you register and pay you will receive access to our Virtual Conference and all its content. Please check the Conference website regularly for the updated program and speaker information


How do I register?

To register for the virtual Justice Health Conference 2021, click on the 'Registration' tab of this website and following the prompts to the registration site. You must register and pay in order to receive access to the virtual Conference platform.


I am not a PHAA member. How do I join?

PHAA Members have access to reduced Registration Fees to participate in the virtual Conference. To become a PHAA member today, visit the PHAA Website.


What is included in the Virtual Conference registration fee?

Our traditional conference format will be available as a combination of pre-recorded and live video sessions. You will not need to sit for consecutive days to watch the content, as access will be made available for three months. To ensure we continue to provide networking opportunities, you will have access to virtual networking sessions, and can connect with other delegates via our Delegate Hub, which offers one-on-one text and video meetings throughout the Conference dates.


Do you offer group registration?

You can register a group of participants via the Group Registration Portal, located on the Registration page. However each participant must pay their individual registration fee in order to obtain an individual access code to the online content. We are unable to offer shared registrations. Each registrant must use an email address unique to them as their unique identifier to access to the portal. 


Why do I have to register to participate?

By registering to participate in our Conference you are helping the Public Health Association of Australia continue its work. The same amount of time and effort (if not more) goes into the planning and facilitating this years’ Conference. The cost to run a virtual Conference is less than a face to face setting and the registration fees have been reduced to reflect this.  


I don’t like the idea of a virtual Conference; I prefer face to face interaction

We have all made changes to the way we do business. Many people attend Conferences for the networking and to catch up with colleagues and other members of the Public Health community. However, we encourage you to join our virtual Conference to support the early career scholars who may be participating and presenting for the first time. They need your support and an audience to see their work. This is an opportunity to try something new. Best of all, you will have access to Conference sessions in the comfort of your own home, at a time that suits you.


What are the benefits of a virtual Conference?

You save money. Registration fees have been reduced and you won’t incur any travel expenses.

Your productivity is increased. No more rushing from one presentation to the next. Watch from the comfort of your own home at a time that suits you. 


I can no longer attend the virtual Conference. Can I give my login to a colleague?

Should you no longer be able to participate in the Virtual Conference we ask you to contact so your registration can be transferred. We recommend you do not share your login information with anyone as this contains the personal information you provided upon registering. 

Presenting at the virtual Conference


I would like to submit an abstract. What do I do?

The process for submitting abstracts has not changed. Click on the 'Call for Abstracts' tab. There you will be directed to a portal to submit your abstract. The only difference from previous years is the format in which you will deliver your presentation - instead of presenting face-to-face, you will be required to pre-record your presentation which will be uploaded onto the virtual portal.


How do I prepare my pre-recorded presentation? 

If your abstract is accepted into the virtual Conference program you will receive full instructions on how to prepare and upload your presentation. Abstract acceptance notifications and guidelines for preparing your presentation will be sent in late August 2021.


I need to make a change to my abstract. How do I do this?

Please contact for any changes to your abstract. Closer to the Conference we will advise all presenters a cut off date for changes permitted. 

Viewing the virtual Conference


Do I need to download anything to view the Virtual Conference?

No. Once you have registered, you have instant access to the online Conference site. Our sessions use integrated software connected with Zoom and other streaming services. These sessions and videos will play automatically in your browser. You can use your Laptop or PC (tablets and smartphones are not recommended, due to screen size). For the best viewing experience, we recommend that you join the conference using a supported internet browser, which includes Google Chrome, Firefox, and Safari. Please also remember a stable broadband or wi-fi connection is recommended.


Can I watch from multiple devices at the same time?

No, you can only access your account on one device at any one time. Please do not share your registration login with anyone.

Further Assistance


Need further assistance?

For additional assistance, please contact the PHAA Events Team at


P: 02 6171 1310